Terms of service

Terms of Service

Effective Date: 24/08/2026

Welcome to WearOra. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Account Terms

  • You must provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You must promptly notify us at wearora.org@gmail.com if you suspect unauthorised access to your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unlawful activity.

2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, and other fees will be displayed during checkout.

  • Payment must be completed using the payment methods made available on our website before an order is processed.

  • We reserve the right to refuse or cancel any order if payment is unsuccessful, suspected to be fraudulent, or for any other valid reason.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, sizes, colours, and specifications are as accurate as possible.

  • Actual product colours may vary slightly due to differences in screen displays, lighting, or photography.

  • Minor variations in design, colour, texture, or finish that do not affect the intended use of the product shall not be considered defects.

  • We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice.

4. Order Acceptance

  • Placing an order does not guarantee acceptance.

  • Orders are subject to verification, product availability, and successful payment.

  • We reserve the right to cancel or refuse any order for reasons including, but not limited to:

    • Product unavailability.

    • Pricing or typographical errors.

    • Suspected fraudulent transactions.

    • Violation of these Terms.

  • If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

5. Shipping and Delivery

  • Orders will be processed within the timelines communicated on our website.

  • Estimated delivery times are provided for convenience only and are not guaranteed.

  • Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses or contact details.

  • For shipping-related questions, please contact wearora.org@gmail.com.

6. Returns and Refunds

  • Returns and refunds are governed by our Return and Refund Policy.

  • Customers must initiate eligible return requests within the timeframe specified in our Return Policy.

  • Returned products must satisfy the eligibility conditions stated in our Return Policy.

  • Approved refunds will be processed using the original payment method or another method determined by WearOra, subject to applicable law.

  • Refund processing may take up to 15 business days after approval.

7. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Attempt unauthorized access to our systems or servers.

  • Upload or distribute malicious software, viruses, or harmful code.

  • Interfere with the security or functionality of the website.

  • Use automated tools, bots, or scraping technologies without prior written permission.

  • Infringe upon the intellectual property rights of WearOra or any third party.

  • Engage in fraudulent, abusive, or misleading activities.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, trademarks, software, and other materials, is the property of WearOra or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • WearOra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

  • Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that order.

  • We are not liable for delays, interruptions, or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, or failures of third-party service providers.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any purchase made through WearOra shall be subject to the exclusive jurisdiction of the courts located in SAS Nagar, Mohali, India, unless otherwise required by applicable law.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will become effective upon posting the updated Terms on our website. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: WearOra
Email: wearora.org@gmail.com
Phone: +91-9779991531
Business Address: 10, Sector 124, New Sunny Enclave, Mohali, Punjab, India.(140301)